Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing and/or ship to address, phone number, and credit card information.
The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing lists. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. If you refuse to supply information required for your specific purchase request, you may call us with your personal information and your order will then be placed and your credit card information gathered and processed manually through the store terminal.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the internet service providers’ utilized and other similar information.
How We Use Collected Information
Shadowtree collects and uses Users personal information for the following purposes:
- To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
- To improve our Site - We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates on products, related sales and discounts, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us directly at 877.305.6064.
Foresthill, CA 95631